Privacy Policy

This Privacy Policy applies to all services offered by Vedatron LLP ("we," "our," or "us") including but not limited to our software solutions, mobile applications, ERP systems, websites, customer platforms, and other digital services. By using our services, you agree to the terms outlined in this policy. If you do not agree with any part of this Privacy Policy, you should discontinue use of our services immediately.

1. Information We Collect

To deliver our services effectively, we collect different types of information from our users. The information may include personal, technical, and behavioral data. Some data is provided directly by you, while others are collected automatically or obtained from third-party integrations.

Personal Identifiable Information (PII): This includes your name, address, email, phone number, company name, job title, billing details, and any other details you voluntarily provide when registering, subscribing, or communicating with us.

Technical Information: We automatically collect IP addresses, browser types, device models, operating systems, app versions, time zones, and cookie identifiers. This helps us optimize performance and security.

Usage Information: We monitor how you interact with our platforms, such as login times, clicked links, pages viewed, features accessed, and time spent. This data enables us to improve usability and engagement.

Financial Information: When you make payments, we may collect transaction data such as billing address, partial card details, and payment confirmation. We do not store full credit card numbers.

2. How We Use Your Information

The information collected is used exclusively to provide better services, enhance your user experience, and ensure compliance with legal requirements. We process your data for the following purposes:

• Delivering and improving our software and digital services.
• Processing transactions, billing, and customer support requests.
• Personalizing content and recommendations based on your preferences.
• Monitoring system performance and resolving technical issues.
• Conducting data analytics and generating business insights.
• Preventing fraud, unauthorized access, and security threats.
• Communicating updates, policy changes, and promotional offers (with your consent).

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. However, under certain circumstances, we may share your data with trusted entities:

• Service Providers: We may share limited data with cloud providers, payment processors, IT support teams, or analytics partners who help us deliver services.
• Legal Obligations: We may disclose information if required by Indian law, court order, or government request.
• Business Transfers: In the event of mergers, acquisitions, or asset transfers, user data may be part of the business assets transferred.
• Consent-Based Sharing: We may share your information with third parties when you explicitly authorize us.

4. Data Security

We implement industry-standard security measures such as SSL encryption, firewalls, two-factor authentication, and secure coding practices to safeguard your data. However, no method of data transmission over the internet or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security, and users should exercise caution when sharing sensitive data.

5. Data Retention

We retain your personal data only for as long as it is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Once your data is no longer needed, we will securely delete or anonymize it so it cannot be linked back to you.

6. Your Rights as a User

As a user in India, you have specific rights regarding your personal information. You may request:

• Access to the personal data we hold about you.
• Correction of inaccurate or outdated information.
• Deletion of your data when no longer needed for service delivery.
• Restriction of processing under certain circumstances.
• Opting out of promotional communications at any time.

To exercise your rights, please contact us via the details provided in the Contact Us section below. We will respond to your request within a reasonable timeframe.

7. Cookies & Tracking Technologies

Our websites and applications use cookies, web beacons, and similar technologies to enhance your browsing experience. Cookies allow us to remember your preferences, analyze performance, and deliver relevant advertisements. You can disable cookies in your browser settings, but doing so may affect the functionality of our services.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, please contact us immediately, and we will take steps to delete such data from our systems.

9. Changes to This Policy

Vedatron LLP may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or business operations. When updates occur, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact us at:

Vedatron LLP Meerut, Uttar Pradesh, India 📧 contact@vedatron.com 📞 +91-XXXXXXXXXX

Last Updated: September 2025